Privacy Policy | Horsewood

Privacy Policy

Last updated: September 15, 2026

This Privacy Policy describes how Horsewood ("we," "us," or "our") collects, uses, and discloses your personal information when you visit or make a purchase from horsewood.us (the "Site").

1. Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

2. How We Use Your Information

  • To process and fulfill your orders, including shipping and billing;
  • To communicate with you, including order confirmations and customer support;
  • To screen orders for potential risk or fraud;
  • To improve and optimize our Site (for example, by generating analytics about how customers browse and interact with the Site);
  • To provide you with information or advertising relating to our products, including through Google Ads and other advertising platforms.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies, including Google Analytics and Google Ads remarketing tags, to collect information about your interactions with the Site and to deliver relevant advertising. You can disable cookies through your browser settings; however, this may affect the functionality of the Site.

4. Sharing Your Personal Information

We share your personal information with third-party service providers to help us provide our services and fulfill our obligations to you, including payment processors, shipping carriers, and analytics/advertising providers such as Google. We do not sell your personal information to third parties.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information, or to object to or restrict certain processing of your data. To exercise these rights, please contact us using the information below.

7. Children's Privacy

The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

9. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@horsewood.us.